Shipping policy

Thank you for choosing The Dash Cap for your hat needs! Below are the details of our shipping policy to ensure you have a smooth shopping experience:

  1. Shipping Destinations:

    • We currently only ship within the United States. We apologize for any inconvenience this may cause to our international customers.

  2. Shipping Times:

    • Once your order is placed, please allow 2-7 business days for processing. Processing time is separate from shipping time.
    • Shipping time within the United States typically ranges from 3-5 business days after the order has been processed.
    • Please note that all shipping times are estimations and cannot be guaranteed. Factors such as weather conditions, carrier delays, and unforeseen circumstances may affect delivery times.

  3. Order Processing:

    • Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.

  4. Shipping Methods:

    • We offer the following shipping methods:
      • FedEx
      • USPS (United States Postal Service)
      • DHL
      • DPD
      • Latvijas Pasts​​ (for orders within the United States)
    • The shipping method for your order will be determined based on factors such as destination, weight, and delivery speed.

  5. Tracking Information:

    • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.

  6. Shipping Costs:

    • Shipping costs will be calculated at checkout based on the shipping method selected and the destination of your order.

  7. Delays or Issues:

    • While we make every effort to ensure timely delivery of your order, please understand that there may be occasional delays or issues beyond our control. If you experience any problems with your shipment, please contact our customer service team for assistance.

If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us. We're here to help!

Sincerely,

The Dash Cap